Bromsgrove Glass and Windows Covered by CPA

Consumer Protection Association member, Bromsgrove Glass and Windows is a company that knows about fenestration, with 26 years experience behind the company.

Part of the company's corporate policy is to ensure that the customer is protected at all stages of the installation process and by offering CPA guarantee schemes on the extensive product range as part of the contract, full financial assurance is passed on to the customer. ‘In this highly competitive market, consumers want to know that they are getting the very best in terms of both product and service and having successfully been a member of the CPA for 15 years, this is exactly what we can offer,’ comments Graham Southall of BGW.

Offering an inclusive insurance backed guarantee with a product is of obvious benefit to the consumer who has all the insurance required in one package. As an independent organisation offering a range of services designed to offer purchasers of home improvements valuable protection should something go wrong, the CPA says that it stands out from other comparative insurance providers through the standard of its service. The company offers continual monitoring of every single member on the level of their service provision to the consumer, their product standards and the work carried out.
Customers of every member are surveyed on completion of the work on their homes so that on every level, the end user is safe in the knowledge that the job has been completed to the highest possible standards.

‘Being comprehensively backed by the CPA gives us and our customers the confidence that, should anything go wrong, then they are covered from all angles,’ continues Graham. ‘Peace of mind all round is what we offer as part of the overall package to our domestic customers and that is why we are one of the largest installers through the Midlands!’

Web: http://www.bromsgroveglass.co.uk
Web: http://www.thecpa.co.uk